Re: Short termism?
You got stuffed there. The battery on my girlfriends macbook died. It was well out of warranty but she hardly used it so it also had very low full cycles. I called up and pitched the 'long time customer, very disappointed, not what I expect from my fave company etc". I argued that the product had a life span not determined by a calendar. Got the problem kicked up a level where 'on review', they agreed to send out a new battery for free. I've also had an out of warranty iPad swapped when it stopped holding as good a charge.
Biting the hand that feeds IT
