the service is not great. Try it with multiroom and you will loose bandwidth and have a failure. Have multiple net connections again you will have problems. Plus not everyone will be able to get programs that a paytv channels not on Freeview eg sky sport if it launches on the platform. This is because of peoples distance from the exchange and broadband speed.
The idea is good I just feel they have not executed correctly as it is design by comitee. I have seen these boxes working and they are good just not great. Sky and Virgin have both done a better job.
Biting the hand that feeds IT
