Milo108
Some years ago I helped RBS work through a storage device failure which led to their having to recover a DB2 database. The outage lasted for several hours, ATMs were unavailable and they made the BBC news.
The failing device was fault-tolerant and yet a sequence of events which imho nobody on the planet could have predicted caused the unit to fail completely.
The bank's staff worked tirelessly and diligently over many days to work with the vendor to pinpoint the root cause and then replace modules in similar devices over a planned period.
These were highly-skilled IT professionals who had the knowledge to collaborate with the vendor to work through the problem
Fast forward to 2012. If this really is a case of inexperienced operators or systems programmers blundering with CA-7, a mature scheduling solution, then I agree that they have reaped what they have sown. Core banking systems are complex beasts and require more expertise than Java, MySQL and Linux.
You get what you pay for.
Biting the hand that feeds IT
