Re: HTC - Ridiculous suggestion
Actually Orange always give a new SIM for EVERY new phone I have. I also work in IT and all our phones are with VF and they always send us new SIM's whenever there is an issue as they also say an older SIM can have negative effects on newer phones.
I can't comment on the support side of things as I buy mine through a contract and IF I ever get an issue I just call Orange and have a replacement within 24 hours.
As for the One X I have had no issues at all. People need to remember that there will always be issues in all hardware. Apple or HTC or Samsung. Nobody can produce perfect items 100% of the time. Stuff goes wrong people, That's what warranty's are for. Stop moaning about it and just send it back.