Posts by Xeiran

BOFH: Get me a new data file or your manager finds out exactly what you think of him

Re: Oh the pain!

LOL - but haven't you heard even chat options are largely no longer available, because ironically they are less productive and take more effort than just shuffling you off to their email support queue where their SLA requires your urgent ticket to be "responded to" in 30 minutes - and is fulfilled when their automated ticket system faithfully replies back stating your case has been assigned.Of course we all know response time is not the same as resolution time, so then it takes another 3 days before you hear back from an actual human, who then jerks you around *another* 3 days (minimum) asking you to collect information they often already have (because you included it in the initial case notes) before finally grudgingly scheduling a callback at least *another* 3 days away, but only after you further escalate the case priority to cataclysmic and insist on involving their supervisor because your case is not being handled in a "timely manner".

BOFH: The vengeance bus is coming, and everybody's jumping. An Xmas bonus hits me…

Re: He'll learn

I still remember reading some of the first BOFH episodes, where Simon was employed at a University IT dept and had fun deleting student access to the mainframes or redirecting account backups to dev/null while blaming it all on cosmic radiation anomolies. And I've not seen it mentioned in years, how many people here these days even know (or remember) what PFY stands for? Good times...

BOFH: You drive me crazy... and I can't help myself

Not only does quicklime not destroy bodies, the exothermic reaction may damage the corpse but also kills most of the bacteria and dries it out, effectively preserving it and making forensic analysis even easier. Must be a surprise to anyone who's tried it...

Not only does quicklime not destroy bodies, the exothermic reaction kills most of the bacteria and dries out the corpse, effectively preserving it and making forensic analysis even easier. Must be a surprise to anyone who's tried it...

BOFH: But I did log in to the portal, Dave

Huh. Turns out, using quicklime to quickly decompose a body is an urban myth; it actually preserves the body in far better condition than straight burial: https://bonesdontlie.wordpress.com/2013/08/08/new-morbid-terminology-quicklime/

Hit upgrade on Symantec Backup Exec, and unleash Hell

Re: I concur

Try Tom Ehlert's Drive Snapshot, great little imaging program with an incredibly easy GUI, works natively over networks, reasonably cheap, and licensing terms that are either lenient or vague enough that you only need a license for every running instance, not every computer you ever use it on like Symantec - which makes it affordable for IT people to image new computers.