The parking brake on my car is a switch.
217 posts • joined 1 Jun 2012
Don't panic! Don't panic! UK IT job ads plummet as Brexit uncertainty grabs UK tech sector by the short and curlies
What first attracted Ofcom boss Sharon White to the near-£1m salary offered by John Lewis Partnership?
Re: Who decided such massive change all at once?
Indeed, a controlled, phased migration of customers should have been the strategy here with copious amounts of usage and stress testing and a bullet-proof rollback strategy just in case. I would have thought it would be fairly straightforward to identify the senior director who gave the green light...
Re: not a customer
On the contrary, customers should get very agitated. This is a core banking platform migration, so there should have been extensive contingency planning, testing and a fallback system in place.
"to help identify and resolve performance issues in the platform"
A good rule of thumb is to do this BEFORE going live.
Re: Boom. Gotcha.
"Now you have it, we'll now lock you in because that would be cheaper than you buying all new stuff"
To a certain extent, yes. But, as there is a hardware component almost always involved somewhere, when said component needs to be replaced, then it's goodbye and goodnight (probably for ever).
One way would be application functionality, i.e., your application has some whizzy things that your competitors do not, but you're always taking the risk that the customer will migrate anyway because of the cost, or security concerns, or the support experience, or any number of other factors.
Acquistion from six years ago
It's clear that the lifespan for enterprise cloud applications will get shorter. Customers may take their data and move to a rival in a matter of weeks. In their stampede to get customers to move to the cloud, I don't think the vendors have fully understood this interesting side effect.