* Posts by GlenP

1093 publicly visible posts • joined 25 Apr 2012

Wham, bam, thank you scram button: Now we have to go all MacGyver on the server room

GlenP Silver badge

Re: Yep, had a very dodgy HP tape array in the noughties

a half-unfolded paper clip

Isn't that standard equipment for all IT departments? I've certainly got one in my desk drawer!

Main use has been for retrieving CDs/DVDs that have been left in drives and the system powered down of course.

ERP disaster zone: The mostly costly failures of the past decade

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Been There...

On a smaller scale a former employer dictated that we would replace our existing ERP systems with SAP. A Dutch sister company would be the pilot (despite the fact they had a bespoke warehouse system that they insisted on replicating and didn't do manufacturing which we would need). The last I heard the bill had exceeded EUR3M for customisations alone and was still climbing. A change in corporate structure meant the UK company were no longer part of the same division and could carry on with our existing system which wasn't perfect but worked.

How much cheese does one person need to grate? Mac Pro pricing unveiled

GlenP Silver badge

Re: Drop the wheels

Commonly known as the K-9* MicroVAX. A great piece of kit in its day. Unboxing sometimes meant literally cutting the box front and folding down to form a ramp.

Several of the PDP-11s I worked with in my first role were on wheels, we used them for various monitoring equipment so it was useful to be able to move them easily.

*Dr Who reference for any youngsters.

When is an electrical engineer not an engineer? When Arizona's state regulators decide to play word games

GlenP Silver badge

Re: It's all in the 'title'

Farmer is not on the list of example recognised professions*, however a signatory can also be a "person of good standing in the community". Being, or being retired from being, a chairman or director of a limited company is on the list, as are many other "professions".

Personally I qualify more than once, as a "manager or personnel officer of a limited company", "director, manager or personnel officer of a VAT-registered company", "member, associate or fellow of a professional body**", "local government officer" and "civil servant (permanent)" (although the last two were a long time ago).

*All this applies to UK passport countersignatories.

**Institute of Mathematics and it's Applications for the record and I do have Chartered status.

The Windows Phone keeps ringing but no one's home: Microsoft finally lets platform die

GlenP Silver badge

I had early versions of Windows Mobile and at the time it just worked. The best I had was an HTC P6500 which I wangled for free on contract with Orange (even the contract price was £400). It synched reasonably to Office, had usable GPS which ran TomTom and a decent battery life. It was also robust, surviving a drop onto a concrete step with cosmetic only damage.

Having gone the iPhone route for a while I returned to MS with the Nokia Lumia 1020, still probably the only phone that could genuinely replace a compact camera (especially with the optional camera grip/extra battery). Ultimately though it was the app ecosystem that killed it. When I was using much later and better versions of MS Office on the work phone than on the Lumia I decided enough was enough.

Remember the Dutch kid who stuck his finger in a dam to save the village? Here's the IT equivalent

GlenP Silver badge

From Experience (and In Hindsight)...

Cutting a hinged piece of plastic from a tape box and sticking it on provides an effective cover over such switches. In our case it was the main power switch for a server that was adjacent to the tape eject, and no I wasn't the person who pressed the wrong one by accident.

Just in case you were expecting 10Gbps, Wi-Fi 6 hits 700Mbps in real-world download tests

GlenP Silver badge

Agreed, I have to deal with similar internal walls in part of one office building and a heavily reinforced concrete stairwell in another.

As this is using 2.4GHz and 5GHz signals though I'd expect penetration to be comparable to existing setups (i.e. not good).

Why can't passport biometrics see through my cunning disguise?

GlenP Silver badge

Re: Security passcodes

what's the point of a passcode to actually use it ?

It may be the passcode for using the lift only permitted access to your floor?

I've certainly stayed in a hotel where tapping the room card just took the lift to the relevant floor, right pain when there were 8 people all wanting different floors.

GlenP Silver badge

That's OK provided there isn't the merest hint of any glare on the lenses, as happened to me previously.

The replacement photos, without glasses, taken in the booth at the passport office* were far worse but deemed acceptable.

*Urgent business meeting and I found my passport had expired so had to go in person.

Irish eyes aren't smiling after govt blows €1m on mega-printer too big for parliament's doors

GlenP Silver badge

This May be Apocryphal...

Many years ago I was told by an IBM printer engineer that they'd wanted some new posh vans, with tail lifts, for deliveries. Ford quoted for the Cargo but IBM management in their wisdom looked at the carrying capacity and opted for a cheaper quote using a Transit as they only needed to load two printers at the most.

First one arrives and amidst managers and guests a printer is wheeled out, onto the tail lift and sits there with the front of the van rising into the air. You need to check *all" the dimensions and weights!

Beware the trainee with time on his hands and an Acorn manual on his desk

GlenP Silver badge

Re: No one has mentioned Elite?

I built a custom joystick for playing Elite. The man thing was it was very easy to match the spin by use of an unsprung analogue stick.

That code that could never run? Well, guess what. Now Windows thinks it's Batman

GlenP Silver badge

Re: True multitasking didn't exist ...

We wrote a true multi-tasking operating system back in about 1984 so I know they existed. OK, it was a university project but it worked.

Glen

The silence of the racks is deafening, production gear has gone dark – so which wire do we cut?

GlenP Silver badge

Re: The big red button

used the wrong serial cable

I'd forgotten that "feature" of APC UPS's.

When the IT department speaks, users listen. Or face the consequences

GlenP Silver badge

it is never good to have the words "Windows ME"

ME was no problem, totally ignored it and didn't permit it on any machine. If any did sneak in they were immediately flattened and had 98 installed.

What is this, 1989? Laplink is still a thing and wants to help with Windows 7 migrations

GlenP Silver badge

Just looked...

The pouch in my laptop bag is an original LapLink one I believe. These days it contains network and phone cables but genuinely LapLink was a life saver "back in the day".

GlenP Silver badge

Re: Cables, CDs?

Real men migrate their PCs using floppies!

5 1/4" or 8"?

Don't believe in these new fangled 3 1/2" ones!

I cannae do it, captain, I'm giving it all she's got, but she just cannae take another dose of bullsh!t

GlenP Silver badge

Re: Depends on what you eat

Your local butcher has a far shorter supply chain and therefore does know where, er, his meat has been

But you still can't necessarily trust him. Local butcher was twice fined for mis-labelling meat as UK sourced when it wasn't.

PowerPoint! Word! Excel! Lens! By your powers combined, I am Captain Mobile Office

GlenP Silver badge

Re: PowerPoint! Word! Excel!

I wouldn't do extensive work on a spreadsheet on the mobile but it's a handy way of adding notes or small amounts of data when out-and-about.

IT protip: Never try to be too helpful lest someone puts your contact details next to unruly boxen

GlenP Silver badge

Re: Where were you 20 years ago?

20 Years ago I was IT Manager for a manufacturing company (so not much change in the intervening period!)

We'd completed the upgrades on the ERP system for Y2K in plenty of time and had tested all the PCs for BIOS issues so were looking forward to the festivities.

Remember the 1980s? Oversized shoulder pads, Metal Mickey and... sticky keyboards?

GlenP Silver badge

Been there...

Back in the mid-late eighties when keyboards cost about as much as a PC does now (£130 IIRC for a DEC keyboard, equivalent to over £340 now) we ended up dismantling one keyboard that had Fanta spilled on it. A good soak then a thorough scrub of the PCB under the tap got it working again. Now keyboards are just another consumable item.

Equally I can recall coffee (fortunately without sugar) being spilt into a monitor. Left overnight to dry out and it worked perfectly the next day.

More recently though we had a Dell laptop wrecked by spilt Coke. Had the user admitted it immediately I may have been able to do something but of course he didn't, it was only a few days later when the screen stopped working that I found out what had happened. It just wasn't worth the cost of a replacement motherboard and possibly other components to resurrect it.

Haunted by Europe's GDPR, ICANN sharpens wooden stake to finally slay the Whois vampire

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Re: It's all mixed up

We should also ban telephone directories

There has been an option for many years to be ex-directory.

BOFH: The company survived the disaster recovery test. Just. The Director's car, however...

GlenP Silver badge

Re: "The building was on fire, and it wasn't my fault."

Been there, done that*, before the Internet, let alone the "cloud" was even invented.

Having full backups in a separate firesafe building saved us.

*Well actually I was on holiday at the time.

I discovered the world's last video rental kiosk and it would make a great spaceship

GlenP Silver badge

Re: ArtJl - old fires

To quote from the description of one of the lamps:

Munie d’une ampoule Edison LED

Which Google tells me means

Equipped with an Edison LED bulb

A History of (Computer) Violence: Wait. Before you whack it again, try caressing the mouse

GlenP Silver badge

Re: Percussive maintenance

I had a work 486 box with a sticky HD. A quick twist of the PC in the correct plane at startup would get it spinning.

We did have a 5 1/4" HD that refused to spin up at all. As a last resort we took the top off, plugged it in and then spun it manually. Once it was running it kept going long enough to retrieve the data.

GlenP Silver badge

Back in the day...

The old square metal cased Microvitec CRT monitors had an occasional issue, I believe due to the top connection to the tube being a bit close to the metal case. Occasionally the users would complain of a wobbly picture.

Standard practice was to visit the user's desk and explain that you had to carry out a very technical and delicate procedure that required special training. Once you'd lulled them in to a false sense of security giving the monitor an almighty whack, simultaneously on both sides, would generally cure the problem and make the user jump in the air.

A spot of after-hours business email does you good, apparently

GlenP Silver badge

Re: maintaining awareness

Much the same here, 24/5+ working on three continents means there's little downtime.

I will respond to urgent matters out of hours or on holiday, if only to save having an even bigger mess to deal with on my return*.

*Like the time, many years ago, when the backup tape drive failed on a 486 Unix box while I was on holiday. I actually had a "mobile**" phone with me and told the office categorically to leave it until my return a few days later. They ignored this and called in a PC engineer without telling me. His first action was to switch off the box without any attempt at a shutdown. When I returned a few days later it was chaos as they'd been without the system, I then spent a week rebuilding things and retrieving data, since of course there was no recent backup.

**Motorola car phone mounted on huge lead-acid battery pack.

The safest place to save your files is somewhere nobody will ever look

GlenP Silver badge

Re: Endless recycling

Put away sensitive documents but a constantly clear desk looks like you're not doing any work.

Some years ago the CFO of the American Corporate was visiting the UK office. Insistence from manglement that everything had to be clear, nothing on desks or cupboard tops, etc.

He walks into my tidy, but with in use kit around, office and says, "Nice to see someone works around here!" We got on very well after that.

GlenP Silver badge

Been There...

Office supervisor who should have known better stored her "dealt with" emails in Deleted Items 'cause then she only had to press one button to "file" them.

That's why we now, in addition to the DR mailbox database backups, run a granular Exchange backup (CodeTwo for the record) so we can find and restore individual emails even if they have been deleted completely.

Boris Brexit bluff binds .eu domains to time-bending itinerary

GlenP Silver badge

Re: Out of curiosity ...

We registered the .eu domain largely to protect it. It was only ever used for emails that we wanted to bypass the main system, those now go to our .uk address instead.

Microsoft has made an Android phone. Repeat, Microsoft has made an Android phone. A dual-screen foldable mobe not due until late 2020

GlenP Silver badge

Re: No thanks

The fundamental reason WinPhone failed was the lack of app support.

It was a good operating system on some decent devices.

I, and I'm sure many others, would have continued to use it but once it got to the point where even MS themselves weren't keeping apps up to date (the Office app was at least 2 years behind the IOs version) I called time, shame as I still miss the Nokia 1020 camera.

Gearheads get their spudgers into an iPhone 11 Pro Max: Bi-lateral charging, anyone?

GlenP Silver badge

Re: Glass Back? Why?

Agreed, hence I've just replaced the work iPhone with a 7 not an 8.

Three UK slammed for 'ripping off' loyal mobile customers by £32.4m per year

GlenP Silver badge

Simples

I went SIM only years ago partly to avoid this issue (although I'd had some cracking deals out of EE on phones and tariffs over the years).

Now, each year EE email to say the cost is rising by the rate of inflation so I then go onto the website and change tariff to one that is cheaper and/or gives better benefits.

Imagine if Facebook could read your mind: Er, I have some bad news for you...

GlenP Silver badge

Gyms

Add to the list:

8. Unable to use any weight equipment 'cause prats* think it's clever to load up as much weight as possible then carry out 1 rep every few minutes, spending the intervening period chatting to their mates.

*I think that's what the trainer called them, it may have been much stronger.

That time Windows got blindsided by a ball of plasma, 150 million kilometres away

GlenP Silver badge

Not Just Mice

Back in the days when IT had to carry out substantial month end processing on a Sunday morning* on an AS/400 I had it sorted so that, if I wanted to work away from home, I could dial in to work via the Nokia mobile with an IrDA** connection to the laptop.

Sat outside my tent at a rally, laptop connected to phone processing away when the connection drops. Cue putting phone and laptop adjacent to each other with a dark sweater over the top to block out the bright sunlight.

*We used to get 1/2 day off in lieu for doing so. When that was stopped we reduced the processing to an absolute minimum and told the bean counters they'd have to do the rest themselves.

**For reasons to do with signal levels the serial cable would only work reliably if the phone was fully charged and plugged in so it wasn't an ideal alternative when there was no mains power.

Justice served: There is no escape from the long server log of the law

GlenP Silver badge

Re: Surely...

A light curtain will prevent circumvention of the "two button" safeguard

Provided the guard mute key isn't available to the operators (it nearly always is for maintenance purposes).

Can you download it to me – in an envelope with a stamp?

GlenP Silver badge

Not so many years ago...

Someone sent a film on a USB stick by carrier pigeon from London to Nottingham (IIRC) in less time than it took to stream the same film over a typical broadband connection in the area.

Suggestion for the future? get some pigeons and start training them!

In Hemel Hempstead, cycling is as bad as taking a leak in the middle of the street

GlenP Silver badge

Re: Pedestrianised

Are pedestrianised areas not already covered by the same general rules as pavements (sidewalks for our left-pondian friends)?

It would depend on the wording of the Traffic Regulation Order that created the pedestrianised area.

The advantage of a PSPO is offences can be dealt with via a fixed penalty notice, I'm not sure if the same applies to a cyclist breaching a TRO.

MAMR Mia! Western Digital's 18TB and 20TB microwave-energy hard drives out soon

GlenP Silver badge

Re: Feeling Old...

Yep, first PC HDs I had were 20MB but I acquired an RLL controller that pushed it to 32MB!

GlenP Silver badge

Feeling Old...

Took a new employee to the National Museum of Computing the other week, and mentioned that "back in the day" we had DEC RA81 450MB drives, stacked 3 to a 19" cabinet, they were the latest thing at the time.

GB capacities were just about unheard of and I don't think anyone envisaged storage in terabytes.

I couldn't possibly tell you the computer's ID over the phone, I've been on A Course™

GlenP Silver badge

Re: Can't say white / black

A friend in the past was equally dismissive about "Native American" and similar PC language, she was a Red Indian Squaw and darn proud of it.

Criminal mastermind signed name as 'Thief' on receipts after buying stuff with stolen card

GlenP Silver badge

Signatures

25 years or so back when first semi-living* in the US I was surprised that nobody ever looked at the signatures whereas over here in the UK most people at least made a pretence of comparing the card with the document.

Can't now remember the last time I signed a card receipt though, it's all tap-and-go or chip-and-PIN now.

*I spent more time there than at home for several months.

Here's to beer, without which we'd never have the audacity to Google an error message at 3am

GlenP Silver badge

Google use for problem solving is fine, it used to be a much better search engine for the AS/400 support site than the one provided by IBM1

I will confess to having had to connect remotely from a bar last weekend, but I'd only managed one pint at that point so it was fairly safe.

1Gbps, 4K streaming, buffering a thing of the past – but do Brits really even want full fibre?

GlenP Silver badge

We will shortly have FTTP available from GigaClear thanks to a grant-aided installation throughout our village.

If I still only had 3Mb* (on a good day) ADSL I'd consider upgrading to their service. As it is I've got 70Mb FTTC, which is available to most of the village, so can't see the point in spending significantly more for FTTP plus a VOIP service for phones.

*It's the connections from the exchange to the cabinet that are throttling this, not cabinet to premises. It took OpenReach / MJ Quinn about a week to complete the connection with vans seen at all points between house and exchange.

Ouch. Reinstalling Windows 10 again? By 2020, a 'cloud download' may be all you need

GlenP Silver badge

Noop

I'll take the manufacturer provided image any time, there's a good chance the drivers will actually be the right ones.

There's a huge difference between doing this in a walled hardware/software ecosystem where one company controls both sides (Apple and MS for the Surface) and having to support multiple hardware configurations.

Meet ELIoT – the EU project that wants to commercialize Internet-over-lightbulb

GlenP Silver badge

Re: IrDA

IrDA had its uses but could also be a pain in the proverbial.

Many years ago I used it to connect the fairly ancient laptop to the Nokia phone, due to incompatible voltage levels the alternative serial cable only worked if the laptop was on mains and fully charged. It did mean I could dial in to the office and run the month end processing from my tent but there was a huge issue with electromagnetic interference to the signal - caused by the sun! Had to put the phone by the laptop and cover the connection.

Sat on a training course a few years later we discovered the many corporate standards didn't include having the IrDA port on the same side of the laptop so my machine and the one belonging to the person next to me kept trying to communicate until we built a mini-wall between them.

Summer vacations put an end to rampant desktop crimewave

GlenP Silver badge

This is True:

I once worked for a company with one of those dragon-like beancounters who would only open the stationary cupboard once a day and you had to produce the remains of the old pen/pencil/Tippex*/whatever before being, reluctantly, given a new one. The only reason it reduced theft from the company was that people tended to bring their own and guard them fiercely as it was easier that way.

*She also insisted that recycled, as in only printed one side, paper was used in the fax machine, until the day somebody decided to Tippex out the printing on one side of the page so it could be reused. Do you know what fresh Tippex does to a laser drum? Glen does!

Rise of the Machines hair-raiser: The day IBM's Dot Matrix turned

GlenP Silver badge

Re: Try a Lathe

We weren't allowed to remove ties for metalwork, etc. but had to tuck them in to our shirts.

I know when Brother was an apprentice they were expected to have short hair for safety, if they didn't a very flowery lady's hair net had to be worn, a very effective solution!

I don't have to save my work, it's in The Cloud. But Microsoft really must fix this files issue

GlenP Silver badge

In "my" IT Department we do have remote control software, and it shows who's logged on to the machine. We can access without them having to click anything (it does tell them at the top of the screen that we're on there). It's amazing how much time and trouble that saves.

BOFH: On a sunny day like this one, the concrete dries so much more quickly

GlenP Silver badge

Been there, and invariably it's IT's fault that the user didn't keep a copy of the file.

Reach out for the healing hands... of guru Dabbs

GlenP Silver badge

Yep, been there, done that for nearly 40 years.

To be fair the one I just had to sort (password not working for the third time today) was only partly the user's fault, Num Lock wasn't on at boot up.