* Posts by MooToTheMax

5 publicly visible posts • joined 22 Jun 2007

Gary Glitter expelled from GCSE paper

MooToTheMax

Fuck's sake

Why aren't they calling for Oasis to be purged from stores and mentions as well? After all, their sampling in "Hello," earns Gadd dough as well.

Whilst we're on the subject, what about Hitler's favourite, Wagner? No more Ride of the Valkyrie accompanying Bugs Bunny?

Arses.

The return of Killer Chlorine

MooToTheMax

Bicycle helments

I used to cycle 25 miles each day, until I was given a free frlying lesson over an Audi TT.

Anyway, in ten years of cycling hard, I've fallen off the bike twice, and had the one nasty accident mentioned above, and you know what? Despite not wearing a helmet now, I'd much rather that if my head was going to scrape along the ground, I would like it to be covered.

Sure, I'm convinced that not wearing a helmet makes me a safer cyclist, but as a driver I don't notice if a cyclist is wearing a helmet or not; I go out of my way to pass considerately regardless.

So, in short: helmet makes scrapes less painful.

Life a mess? The Moderatrix can help

MooToTheMax

Very simple

This has been troubling me for quite some time, and I fear that the question may haunt me until my dying days:

Which animal is better: Friesian cows or English badgers?

Your help would be most appreciated.

UN moves to preserve Bounty mutineers' lingo

MooToTheMax

Phoenetically spelt?

The example given seems to be written phoeneticically, with a bit of olde-Englande robber's grammar thrown in, no? So, taking the example:

Dieh kaad es uni f'dem kaad foen orn Norfuk - kaa yuuset enisaid aels. Dem punch hoel shoe baut hau mach mani laef in. Dieh kaad uni el yuuset f'ring weih from Norfuk.

We can get a more-related rough translation of:

The card is only for them card phone on Norfolk - can't use it anywhere else. Them punch hole show about how much money left in. The card only [god knows] use it for ringing way from Norfolk.

Silliness.

Rufus fights back

MooToTheMax

Re: Give the guy a break...

To quote:

"Me: Click on ths "Start" button

Him: Where's that?

Me: you know, the one that you click on to see the programs that you have installed?"

Wow, yeah, you're right - it's a *total* surprise that the customer gets wound up with responses like that...

I think that a lot of the complaints tech support workers have are self-inflicted, although probably only due to a lack of training. For example, the above exchange is simply not acceptable. With the customer's response you should instantly realise that you're going to have to use a specific sort of language and adapt appropriately. Perhaps something more useful would have been:

"It's in the bottom-left-hand corner of the screen and has Start across it. Click on that. A list pops up, and is Settings fifth up from the bottom. Click on that and another list appears to the right - do you see that? What's the option at the top? Ok, click on Control Panel... " etc. etc.

Now that you're giving simple driving directions (ie Left, Right, 3rd one down, click), you now have EVERY right to get upset if the customer has issues ;-)