Re: Standard Modus Operandi for IBM
That's so -- but the loss due to less experienced replacements could easily have been more than the savings in wages and benefits.
Some of the things I saw during an second, post-military career that started in 1983 and retired from in 2011 lead me to believe that penny-pinching firms that don't take advantage of that much experience will eventually end up paying for a lower level of expertise.
About 12 years ago, working on an aircraft electronics system, I noticed one of the test labs certifying compliance with mandatory aviation standards (look up ED-14*) had computerized test stations, and had put a janitor to running one. That's probably a rare occurrence, but I've seen engineers with degrees making mistakes just as bad. *https://en.wikipedia.org/wiki/DO-160
For want of a nail...