Re: Not Surprised ..
Well, we can't really base their stock availability on the past few weeks since EA dropped them and things cascaded from there. But I can agree with the web-based side of the company being an absoluter abomination: I've made several orders over the years, and every single one has been fraught with issues. In one case, they cancelled a pre-order the day it was due to ship because "it's too heavy to ship further than England" (yeah) and when I offered an address within their restrictions, they claimed that they didn't have enough stock to make a new order. Took an hour of arguing to get them to send it at all. And then they charged me three times for it. Not once has it been easy, and when they are cheaper than the likes of Amazon or E-bay, it's not by enough to compensate for the headache of dealing with the shoddy system and non-existent support.
That said, in store they're great - GameStation more than Game, I've found - as the employees are usually gamers themselves and have half a clue what they're on about, unlike the likes of PC World and such. So it is a shame to see the actual stores in trouble, but, indeed, we can't be shocked when they've been forever undermined by a lacklustre HQ.