
Helping friends = Losing friends... or family
These days the only people I'll help with their computer are my wife, one neighbour, and one close friend. There's a good reason: I remember helping my Dad buy and install his first (and only) computer, using W98 or XP, can't recall which one.
It worked fine for over a year, then I got a call saying that various things "just don't work any more" or "the mouse goes too slow" and so on. He was in the U.K., I lived in Europe so it wasn't a question of merely "popping down the road". He was a very clever man, but more with mechanical things and with material science - not with computers or electronics and certainly not with software. So after asking questions and suggesting things it was clear that I'd have to visit him and 'fix' that system.
Turned out that he'd let my brother's kids play games etc. on it and being more 'computer literate' they'd installed stuff and altered various paths and local device names which f-ed up the standard set-up. I explained all this, flew back home, and all worked fine until 6 months later after another visit from the kids who'd done the same thing.
This was repeated about 5 times until one time I was in hospital having a hip replacement (at just 46 due to pulling too much G in both parabolic test-flight [work] and aerobatics [hobby]). Naturally I couldn't quickly fly over and fix it again, plus after recovery I had to go back to work (hey - I wasn't 'on call' to my parents, I had a job!).
In the end, I couldn't 'fix' his system just before he passed away, and my stepmother very angrily called both me and my wife repeatedly, blaming me for his discomfort in his last days - and continued to do so well after he passed.
That was the final lesson for me - before the P.C. was commonplace (excluding my own 'P.C.' at the time, a PDP-8/e with 2 Pertec mag-tape drives & massive[!] 30Mword hard drive, 8-inch floppy, teletype with paper-tape reader & punch, a V.D.U, and dial-up modem for BB's) I'd have friends asking if I could fix their T.V.'s or video recorders and suchlike and I'd often say yes... I gradually stopped doing this since once you start 'helping out' this way you very rapidly end up with absolutely no free time for yourself at all, not to mention the complaints you get when either repair isn't possible or when it needs expensive replacement parts.
Better to refuse such 'help' even to friends - citing "I don't have the equipment it needs" or "I don't know anything about [this software / that processor / the hardware]" or "I'd likely damage something in it" - even when you'd like to help them out. You still have a life that way!