"Sony are just fine however, they have some amazing tech and innovations..."
Let me tell you a little story about Sir Howard, & his early days at Sony.
I have a friend who was one of Sir Howard's two personal assistants, going back to his days at CBS, Inc. She was with him for many years, and she & I both were Flight Pursers at a now defunct airline. We worked together for the better part of 20 years. She moved on to CBS with Howard (before he was Knighted), and I moved on to the IT world.
I received a call from her one day, a year or so after she (and Howard) had moved to Sony, inquiring about my thoughts on what brand of laptop computer she should buy for her "significant other".
I was a bit confused, and asked her why wasn't she considering a Sony laptop? Her reply..."No one here at Sony uses Sony computers. They are not very good...and the support is non-existent." Man did I have a laugh!
She ended up purchasing an IBM (pre-Lenovo) ThinkPad for him.
True story.