Red Hat much?
Was at a Red Hat event the other day. They were handing out t-shirts with the slogan ‘open mind, open heart, open source’. I thought it was madness but people seemed to lap it up. Surely one of the biggest culprits of open washing?
Posts by Stuman8484
9 publicly visible posts • joined 4 Jan 2012
The open secret of open washing – why companies pretend to be open source
iPhone XS: Just another £300 for a better cam- Wait, come back!
Friday 16th November 2018 12:12 GMT
Breaking point is coming
Apple have always been about making quality products at expensive prices but the gap between the quality of the product and the price seems to be getting wider every year. Can't see how this is sustainable as a strategy.
When will people reach breaking point and jump ship?
Maybe in two years time when the lowest priced handset will be 1.5K for a phone with 64gb, the next jump being 1TB for 3K.
Hey, remember Zune? Zune's dead, baby. Zune's dead
Thursday 17th September 2015 09:22 GMT
Re: Zune?
I was about to suggest that you can add 'That guy who got the Zune tattoo' to your list.
However, when I Googled him , it looks like he already jumped ship to Apple in 2008 and then got the tattoo covered up:
http://www.iphonesavior.com/2008/10/zune-tattoo-guy-makes-dick-cheney-the-devil.html
So yeah, I doubt anyone will even notice the death of Zune.
Which qualifications are worthwhile?
Tuesday 8th January 2013 14:40 GMT 
Don't forget the non technicals...
Most people here are suggesting technical skills you might want to learn. That is certainly a good start but for your first support role I feel it is more important that you can show your future employer that have all the other qualities that make a good support agent.
I used to interview for 1st line helpdesk positions and 90% of the time we went for the person who had the better communication and troubleshooting abilities rather than techincal expertise. If you do get an interview, make sure you comunicate clearly and focus on your ability to provide the best possible service to your customers (the user base) and try not to portray yourself purely as a technical specialist.
Biting the hand that feeds IT
