Re: Golden Image
Your comment on extra RAM made me think. I would personally say: get someone there to install belarc system advisor and email that document per machine.
It's a small file, but has masses of information (and sometimes product keys, I'm told) and I've used it before to get information to prep a machine install for someone who was in london with no internet connection, in the days of very non-smart phones.
turned out handy as I'd downloaded the drivers, and the source of the problem was a USB keyboard driver trying to 'ping' a server and causing the machine in question to hang. Why? the keyboard had a light on it to tell you if you were connected to the internet.
So, Drivers, drivers, drivers. It's going to suck if you don't know exactly which one(s) you need for a certain hardware configuration.