Posts by Foxhill 26 publicly visible posts • joined 18 Jun 2007
I'm still waiting on how they're going to stop HR departments from looking at employee's records. HR have copies of most people's driving licences if you're likely to drive for work, they already know your NINO.
Having a statement on the website saying 'You should only use this service to view or share your own driving licence.' doesn't prevent anything.
This is going to be a bit of a chocolate teapot as far as the Service Status function.
At the moment, users/clients will report outages up to an hour before the service status page on 365 changes. And even then it just changes to a 'we're investigating potential issues, oh and we have been for ages. Honest. Like, before you even noticed. Yeah we were on the ball.' stock message.
If they ever do announce a problem, it then takes them FIVE DAYS to post a reason. Which is brilliant when customers are jumping up and down and wanting to be told it won't happen again. HAH.
The only nice bit is the ability to manage the clients centrally.
365's admin interface sucks anyway (thank christ for being able to use the EMC instead).
Affected 8 of our Office365 customers yesterday.
Originally reported at 0845, was 'fixed' by MS apparently at 1710.
I wouldn't be surprised if someone in Microsoft updated their DNS entries incorrectly knowing the amount of unreported 'maintenance' they've done to the system recently and then had to roll back.
The fact that MS blamed Google just seems like a cover to me of their own mistakes.
"This is top gear, not songs of praise... Had they never watched it before?"
Funnily enough there is an online campaigny type job going on in response to this to get people to complain about Songs of Praise. As the BBC says they take all complaints seriously, time to get some things off of your chest.
SHOW FSM ON SONGS OF PRAISE
We had RFID tagged tie-slides when I was at school in Swindon (oo about 5 years ago), they tracked where you were in the school grounds (when you were in uniform) and we were charged 20 quid everytime we lost one so they abandoned it. They now have swipe cards for each kid hooked up to the electronic register thing that auto-dials your parents with a stephen hawking voice asking why the kid isn't in school. Well done Doncaster for being so far behind technology.. northereners eh?
When I used to work in the TalkTalk call centre in Northampton we'd have to deal with at least 10 complaints a day about this. Usually resulting from the roaming teams of salesmen going door-to-door and taking customer names and addresses and then faking the rest to up their quotas. As a result, the customers transferred their BT home line to TalkTalk without them knowing, or in other cases - had their lines transferred from another provider to BT and then to TalkTalk (which would mean a customer would get bills from 3 providers and do a general WTF).
To be honest, it's way too easy to change a customer from one provider to another without them knowing.
As for broadband, again this is something I had to hear complaints about every day. TalkTalk customer service always request the MAC code, to hear that someone has been told they don't need it makes me wag the finger at them salesmen again.
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