* Posts by oceanclub

1 publicly visible post • joined 18 Nov 2011

Punters lose backups in cloud storage biz spat

oceanclub

All very odd

Here's part of the email I got from Backify on 15 Nov:

"We regret to inform you that we can not provide free backup services anymore. All free Backify accounts will be closed on November 22, 2011.

In order to prevent your account from deletion, please login into your account and update your Billing Details."

Here's part of the email I got on the 18th:

"Backify used to be a reseller for LiveDrive.com's services. Recently we were having some issues with their serive and they were literally unable to provide a solution to our problems. More information about these issues can be read on our homepage at www.backify.com. Tired of the service provided by LiveDrive, we asked them to close our reseller account. "

If they were having issues with the service and asked Livedrive to close their account, why did they _then_ seek payment from customers?

P.