Re: They've had email issues for years now
Type your comment here — plain text only, no HTML I wouldn't dream of sending html!
I've been with PlusNet since Argonet shut down. Initially they were very good but they withdrew cgi-bin and scripting. Web space was 20MB but went up later. Meanwhile I hosted my sites elsewhere, except one.
PlusNet isn't good at sorting out email problems. There is a persistent fault in which certain messages I bounce from one mailbox to another are rejected by their SMTP server as spam, although they had been delivered to me with no spam indicaion at all. I have supplied them with complete raw messages, transport layer logs and Wireshark traces but they won't sort it out.
Their usual tactic is to tell me to use their webmail service. That is a non-starter because I download mail from the server and then delete it from the server, and I never know when a problem message is going to arrive. The error report says the body of the message has been rejected, and progressive deletion of bits of the message which eventually works. Sometimes just deleting the html part gets it through, but that is unsatisfactory. I get fed up with raising tickets which end up getting nowhere.