I guess the one I worked on wasn't so bad
The budget only tripled, to £9 point something million.
Thing is though, it was an absolute shit show.
Staff employing friends, nothing being done, re-writing locally bits of the new software that worked out of the box.
The whole usual list of common issues. **
But since that we have had Birmingham and now this.
It staggers me how so much has been spent for so little.
Especially in this case, hell there is even another council that does its own SAP support and sells SAP support to other councils they could have looked at.
But no. Instead a stupid decision is made.
** These system do not need much customisation for councils, but each council decides they are the most important thing in the world and decides to massively customise theirs, and in doing so add cost and make it worse.
Hell, half the customisation is usually to match an exisitng rubbish process that the new systme should be used to get rid of, not code down to.