EA EA OH!
EA | Origin customer service and support is non-existent. I pre-ordered BF3 two months in advance only to have it canceled out for some unknown reason by Origin. Just try to find a phone number on EA's site without creating an account .... does not exist. Yellow Pages gave me a number and EA's operator put me into the queue that claimed to have a 20 minute hold. I gave up after 1:10 minutes. Looking for a customer service email was another thing that required the creation of an account. I sent them a message that was not flattering and received an auto-reply claiming a 24 hour response time. Days later, I'm still waiting for anyone in EA land who gives a damn to respond.
The game graphics are improved. It is not very compelling though. Same old stuff warmed up again.