Tomorrow I'm ringing up HMSO to tell them I'm getting rid of my mobile. It's no use telling their call handler the real reason as they wont believe me.
69 publicly visible posts • joined 10 Sep 2011
EE have updated my ADSL router at least three times during the crises which I consider to be complete stupidity in the circumstances.
Not all of their customers will be capable or sorting out the mess for themselves when something goes wrong and they may be shielding or covid so no one will be able to enter their house to assist.
The last time I needed a paper receipt was when a store detective stopped me AFTER leaving the supermarket. I didn't have any contraband and the problem was (eventually) sorted out. Eventually because he snatched my bag from me containing receipt, wallet, and the goods he alleged I stole so I had to involve the police. I now always pay with a card and keep my receipt in my wallet which will be in a pocket. I've not seen that store detective there ever since.
The moral is always have a paper receipt when you leave the store.
Have you noticed how we've been downgraded from passengers to customers? And passengers on the Scottish sleepers have been relegated to mere guests.
There've all forgotten that we've passengers and all we want is to get from A to B at roughly the agreed times, awake, asleep, or otherwise.
All this PR speak makes me sick.
My friends children often messed up their computers and I frequently got called over to sort them out. They were clever children and not afraid to add extensions or change various settings or try anything else. Their redeeming feature was that they usually had a good idea what they'd done to mess it up and knew their limits so would call me sooner rather than later in case they made it worse.
Their parents were always annoyed with them but I took the view that they were learning and learnt from me as we always worked together to resolve the problems.
They've now left home and their parents have a computer to keep in touch with them. They don't get such an easy as they gave me!
In my opinion Google should not be allowed to serve up any UK spent convictions under any circumstances as employers and other bodies only have the right to this information in well defined circumstances.
Unfortunately the law has not kept up with modern life. In is now too quick and too easy to find details of spent convictions. In my opinion online publishers of such information and internet caches should be required to delete such articles at the appropriate time. The information is still retained by the police and other departments where it is genuinely needed. No one else needs access to this information except for curiosity.
I saw an Ofcom slide at a presentation last week which could be described as a Venn diagram on a map for a Welsh village. There wasn't many properties in just one area.
I also learnt that whilst my land line cannot have fibre broadband it is included in the statistics for an area that can.
Google removal of its keyword search and insistence on putting the most popular websites first makes it very difficult to find something out of the ordinary.
I would imagine finding anything on Google about a spacecraft long thought to be inoperative next to impossible.
Please reinstate your keyword search Google.
And before anyone says. The mandatory search "" does not always work.
I suspect they frequented Wetherspoons to make use of the internet so that they could tweet their displeasure.
My experience of Gatwick last year was that they had the only usable internet.
I will also add that tweeting seems to be the only way to get a quick response (minutes as opposed to days) from a transportation organisation.
When I was a BT customer I used to insist on asking my own security question first. Knowing that the agent, genuine or not, never has access to my call records I always asked what was the last number I dialled. Their explanations as to why they couldn't answer my question were great fun. Then I just told them that if they couldn't prove who they were I wouldn't talk to them and hung up.
I've always felt that Ofcom pays the most heed to those who shout the loudest rather than take a balanced view from all opinions. In my opinion Ofcom should make itself more remote from big business and closer to consumer groups who represent those most affected by their decisions.
As a TV viewer, radio listener, radio amateur, marine radio licence holder I see few actions by Ofcom that are in my interests and many that are not but on the other hand these are generally in favour of business interests. Furthermore I get the feeling that Ofcom are actually frightened of some businesses.
>For me it's any time I need to deal with a bank and have to do all that prove-your-identity / know-your-customer crap to prove that you aren't a terrorist
I always enjoy the sport of getting organisations to prove their identity to me when they ring. Their agents always claim to have no access to the information I request. It's a great sport.
The one and only time I tried to get my reference number I found that the DVLA had not made the web page compatible with Linux and I live in a microsoft free housefold. At least it didn't work on any of the web browsers I had available.
The HMRC use of NiNo annoys me. They often send me letters containing my NiNo with the origin proudly displayed on the outer packaging. I've often thought of complaining to the Data Protection Registrar that they are sending sensitive personal information unencrypted.
Clicksafe has never worked well for me and a "small" number of transactions fail. In this case "small" equates to a significant proportion. I've always assumed that Clicksafe is primarily intended for Microsoft systems.
I've never understood how entering security information for a second time protects me. As far as I'm concerned this increases the chance of fraud.
Presumably the cost of data collection and provision of the information to whoever demands it can be placed on a single cost centre which can include capital costs. Surely the charges for provision of data can reflect the total costs including collection? Hopefully this would make local authorities think numerous times before making their trivial requests.