I live in Dorset, but still lost my net access because of this. I'm with namesco/NDO who have 2 support lines. The premium rate one said that all systems were operating normally. The local rate one said that there was a problem with BT, and directed me to the website support page for updates.
Not a lot of point telling me to look up something on the web if I'm complaining that I can't see the web. Yes, I know that namesco have a dial-up 'backup' for their broadband customers, but all the details about it are on the website, which I can't see. Besides, who has a modem in their machine these days?
Thank you Reg for finally letting me know what's going on.