Re: Has it started?
was just going to suggest that
35 posts • joined 3 Jun 2011
There has been a lot of allegations that these companies have people who make these accounts to get people to pay for accounts to view messages.
Amazingly the victims have said once paid up, they no longer get the number of interest again
I had a hell of a time with Vodafone a couple of years ago, triple billed me 3 months in a row and had to get my bank to get the money back via DD guarantee.
Eventually went to 3 on a monthly sim only, 20 gig, u/l calls and texts for 25 quid
At renewal went to 20 quid
latest renewal 30 gig u/l callls and texts was 18 quid with full tethering
Although Im sure its not a hard and fast rule.... Seems to me that the people who buy these items are often people who, unless they plug it in or put on WLAN and it just works they would give up
Problem is that these people dont have the knowledge or inclination to secure their devices, they also probably have no knowledge of the problems these devices can and will cause.
Hence the owness has to be on the vendors to remove the default user/password, but as long as people buy the cheaper end of the market with no concept of implications then nothing will change
Took me 5 months to get away from then, triple billed 4 months in a row requested a pac and was told that I had to pay for the arrears which was due to the triple billing, have since been told that refusing a pac isnt allowed.
Once I had removed myself from them and with a different carrier, still got calls threatening to cut me off!!
Finally managed to get them to credit all the overbilled amounts and got a closing balance of around £25 owed to them, asked for a bank paying slip as I wasnt going to allow them to have any access to bank accts or cards, wanted £15 for that, but eventually got that and paid it.
Last week got a letter telling they were sorry I had left and a cheque for £44 odd
Amazingly bad customer service, called at least twice a week to get money they owed me due to a previous over billing. Each time promised the amount would be credited, each time was a lie. After 4 months they finally gave me the refund.
Unlikely that customer services are based in the uk but lying and fobbing customers off seems to be endemic within Vodafone
CS from Vodafone is the worst I have experienced ever, even BT are a shining beacon of competence compared to VF.
45 mins on hold before you speak to someone who will then do precisely nothing to resolve the problem and make the noises the user wants to hear to get off the phone.
Would never ever use their service again
When I can buy a raspberry pi and install kodi on it and play what I want from my nas boxes I won't move.
Get Netflix through my TiVo box and although only on 3rd day of trial I haven't seen anything in Amazon that I want to watch , that isn't already available on Netflix
It always amuses me when people complain about the price of the license, but pay around a hundred quid a month for sky etc.
I dont have a problem with the license personally but dont agree with the levy on all households.
I think that the only thing that needs to change is catch up TV being free to watch a matter of minutes after its finished being transmitted, the content is the same but the time is different, there should be a charge for that
Lets say I buy an air2 (retail to make things simple no contracts) and decide to put it on VF, after x amount of time I want to change to Lets say EE.
How is this done?
Do I just contact the the networks or do I have to get apple to do it?
Is there a cost for swapping?
That someone would be willing to buy something that then utilises their own Broadband to route calls and still pay for the calls made...
The only reason I can imagine this would be valid is very rural users but that would raise potential problems with broadband coverage too.
Just move to a different network!
Or am I missing something? if so please correct me, thanks
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