the amount is an issue
Crypto.com have been laying off staff.
Interesting to note that for a large sum of money they are willing to go to the court to get refunded in dollars, yet when a user of their exchange makes a mistake that loses tokens Crypto.com are unwilling to accept any liability.
For example I transferred my last 1 Eth from Crypto.com to my coinbase Eth wallet, something I had done a few times before - except that being very tired I stupidly accepted the "default" option of using the Crypto,com owned chain "CRO" which means that my Eth magically vanished from the world.
Yes I accept it is my fault for not being careful enough to assume they would try to dupe me.
The fact that the same target wallet address on the cro chain isn't owned by anybody individually means that Crypto.com have my Eth by default and will not send it back.
You cannot reverse crypto transactions. It's also very hard to get support from any crypto exchange and harder to start legal action when they are based offshore.
Some good advice came from someone above, always test transfer the minimum amount and check it gets there before you send the rest.
In other advice, I'm right out of crypto now, back into shares - caveat emptor.