Re: Good luck with trying to get support for one...
There is so much wrong with your comment it's almost not worth commenting... almost.
My experience as a lowly home user is the Surface support is good. Our gen1 scratched, bashed up RT was replaced for new at 10 months old for a battery charging issue. Turn around was a few days but could have been much quicker if we had opted for the express service.
You compare the Surface 3 Pro with an iPad or Droid tablet? I don't believe an iPad can install OSx or come with an i7 processor and upto 512GB of FLASH storage (not SSD).
RAM =/= storage. Even on the RT versions you can add more local storage via SD card or USB stick or making use of cloud storage like dropbox/googledocs/onedrive.
After a year of ownership, the fully patched gen1 RT is still quick and perfectly usable. I have no reason to believe versions with faster hardware will run slower.
But don't let facts get in the way of a dig at Microsoft 'cause that's what all the cool kids do!