Renewals
What will hurt them is if support gets worse, because it’s never been all that great. In many respects that’s not th fault of the people doing the actual support, but rather the horrendous mix of technologies and different types of cloud sites each part of the Oracle ecosystem uses. OIC, OCI, Fusion Cloud Apps, CPQ, outdated and antiquated compatibility with SSO for most of these, differing authentication on all of them, separate stores for credentials, and that’s just the security - haven’t even touched the various guts of Oracle and local middleware systems. So sure, try to make it cost more at renewal and watch your customers tell you to fuck off, it’s too much work to use your stuff and we’re moving on.