Re: Not surprised...
Faced with the phrase "Please select a product" and a selection box showing "MPU/MCU" followed by a number of other selectors why would I click on a very small link marked "Search for other products". I don't want other products - I want "MPU/MCU". No way it clear that this link will open up a full selection guide.
Microchip - big link "Product selection tools". NXP - select a family, there's a tab marked "Parametric search".
I have an excellent book on web design called "Don't make me think" - the authors first rule. Another of his rules is to make ir clear what someything does. If it's not obvious, you will lose customers.
With apologies to Renesas for not persevering, I rest my case.