* Posts by Paul@O2

7 posts • joined 25 Nov 2010

O2 boots up boobies blocker

Paul@O2

Response

Hi there,

Once you've verified your account, you don't need to verify again.

You're absolutely right about being charged £1 and credited £2.50 back for validating though.

Thanks

Paul

O2 outs liars and philanderers with live status feed

Paul@O2

Re: SP4 0HF

Hi Peter 88,

I'd like to take a look why you got the results from the coverage checker that you did.

I'm guessing that you checked 'SP4 0HF' and this is the place that you're talking about in terms of the coverage issues?

I need to know what kind of device you're using. Is it an iPhone? BlackBerry? etc

If you could drop an email to webteam@o2.com with this information, I can take a look into this for you.

Thanks

Paul@O2

Re: Indoors signal atrocious here, "Good" according to the map

Hi Graham,

I'd like to take a look at why the coverage checker gave you the results it did.

For me to do that, I need to know the post code that you checked and what kind of device you're using.

If you could send that to me (webteam@o2.com) I can take a look for you.

Thanks

Paul@O2

Re: Wrong...

Hi mamsey,

I'd like to take a look at why you got the results that you did from the checker.

For me to do that, I need to know the post code of your home and what kind of device you've got.

If you could send that to webteam@o2.com we can start to take a look into this for you.

Thanks

Paul@O2

Re: .... and it doesn't work

Hi Chris 3,

Thanks for your comments and feedback. I'll make sure it's passed on.

When you look at the coverage page, just before going into the checker, you can go to the 'Our Live Network' page (http://www.o2.co.uk/livestatus). That page will tell users about any localised network issues after being provided with a post code.

Thanks

Paul@O2

Re: Nice user experiance but data a bit odd.

Hi Seg,

Have you checked again? I'd like to see what you saw.

Please drop an email to webteam@o2.com with the post code you checked so we can take a look.

Thanks

Paul@O2

Re: Looks not that accurate

Hi Richard C,

Thanks for your comments, I'd like to take a look at why the checker gave the result it did.

By posting the post code, that's helped begin that process. Could you let me know what kind of devices you and the others with you were using? Nokia devices, BlackBerries?

Thanks

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