Can’t update local music library!
I’m used to regular Sonos updates, often followed by a firmware update for my Sonos Move.
I’ve been so impressed with this speaker that I was considering the new v2, and would’ve bought one already if it would've worked as a stereo pair with the original.
Anyway, I don’t subscribe to a music streaming service. I have a Debian file server loaded with my Flacs. These stream via smb at home, I use an app to stream while I’m out, and it also feeds the local library of my Sonos move.
Post update, no options to manage library, or update it!
Add new music? Can’t get the Sonos to scan my shared music folders.
I went so far as to call support. I couldn’t believe it.
The girl I spoke to put me on hold to speak to someone else, and came back that no, it can’t be done from the app, and do I have a computer? I need to use the windows or Mac OS version of the app in order to add new music to my Sonos local library!
I mentioned that I was stunned that the app would be put out with such basic functionality missing.
Shame, as the speaker is really nice sounding, weather (and bathroom) proof, and the battery lasts and lasts (and has a usb c port for a power bank for extended long sessions, that I’ve never actually needed) but like many modern items of hardware, we’re at the mercy of ever updating apps and online servers, even for local stuff. Hopefully they’ll fix it, soon.
I also have two blind mates who use Sonos products. I haven’t heard from them since the update. Maybe I’ll call.