Not quite impartial enough for me.
"Gone are the days when customers will pay for software just because there's a proprietary wrapper on it and a big price tag... There are those that 'get it.' Those that don't won't matter for very long."
Not to sound like a troll, but what utter, utter impartial tosh Matt! I can only surmise that your position is somewhat biased, sitting squarely on the open side of the fence as you appear to do.
During the past 15 years working on projects for quite an array of national and multi-national corporations in the finance and leisure sectors (FTSE 100 and Fortune 500 companies for example) and on projects that hande in excess of $8bn of trades daily (in this case for a company that handles over 100 times that volume a day - yes, those numbers are real and are correct!), I have yet to see much evidence supporting your "Gone are the days..." statement . Quite the contrary in fact.
About 60% of the larger projects I have been involved in during the last 10 years have sat firmly on the 'closed' side of the fence and there is no movement to change that position on these projects, as far as I can see.
I can say without any uncertainty and doubt, that customers, big customers, are still willing to pay a large price tag for a 'proprietary wrapper'. I can go even futher and say, again without and uncertainty and doubt, that the companies to which I am referring plan to continue with heavy investment in these projects, where open source is - perhaps surprisingly - not even part of the equation.
Now, that's not to say that your statement is not correct in some circles, however from my experience it holds only in some circles, and some of those circle where it doesn't hold are pretty darned large circles!
Personally, I see good and bad in both open and closed source on a daily basis. In my opinion open souce will not and cannot save the world, nor can it turn water into wine. On the flip side, closed is not always evil. There's good and bad in both IMHO.
Me? I prefer to sit on the fence in the open vs closed debate and instead go where the most money is for me at any given time. It has surprised me I have to admit, but the last 12 months I have seen a not insubstantial increase in workload and revenue from working on 'proprietary wrappers' for projects with a big price tag. Quite the opposite to your assertion.
Based on my experience, your article is somewhat myopic, flawed and far from impartial. Maybe, because I choose to prostitute my skills where the money is, this makes me 'evil'? ;o)
I do hoever believe that pricacy has server Microsft well over the years, but this is not a new idea.