That reminds me
Reminds me of a long time friend who regailed us of this story:
He worked for a comapany that dealt with always on computing back in the 90s, meaning that their database servers were installed in sealed containers, with multiple actual machines , UPS and such all mounted in a shock proof case,
He had a call one day, it went like this.
Client: Hi, our database server has gone down, can you tell us how to bring it back up?
Support: Sure, <security/account checks>, So you say it's down, are you able to tell me what the lights on the panel are showing?
Client: Yes they are "working system lights"
Support: OK?? Can you plug a cable from a laptop to the port on the front, and type the following commands?
Client: Ok it says "Working system details"
Support: Are you sure it's down, the system is reporting full functionality?
Client: Oh The database is working, The building floor collapsed, its in the Basement, Where are the mount points so we can get it craned out!
Support: <Facepalm> "proceeds to explain where to attache cables to the outer container"