Orange, refund for network problems?
Good luck with that. A few years ago the network was down for over a month at my home location (I live around half a mile from a mast, which had gone down randomly), leaving us to drive 2 miles just to get enough signal to call out on. We contacted Orange for an explanation of the problem and refund of a months contract cost (myself and my parents, all on orange contracts), and was pretty much told to go whistle - they don't guarantee anything when it comes to network or service coverage.
Biting the hand that feeds IT
