Posts by nsam

Orange gives the green light

Can't even complain

Just tried to email Orange via their website to complain. It goes to a "page not found" error when try to submit. Nice way to keep the volume of complaints down!

Totally unreliable

Unreliable, close to useless in West London.

Maybe Orange giving a refund for the period when the data network is unusable would help with goodwill and to focus their mind. I pay an additional £5 per month, so pro-rota refund would be acceptable until the problem is resolved satisfactorily long-term.