Not wanting to quibble but when Virgin quote ARPU of £47, this is on a monthly basis (£47 revenue per user per year would be pretty dire performance for a cable operator) and ARPU stands for average revenue per user not annual revenue per user. Just to confuse everyone even more, Virgin quote ARPU on a monthly basis, Sky do it on an annualised basis.
Posts by emaclaca
2 publicly visible posts • joined 22 Jul 2010
Virgin Media finally turns an annual profit
Airline ejects passenger for being hungry
Thursday 22nd July 2010 11:27 GMT
UK's not much better
Article 78(b) of the Air Navigation Order 2005, states " that "no person shall while on an aircraft behave in a threatening, abusive, insulting or disorderly manner towards a member of the crew". Now that doesn't sound too wide ranging or open to abuse does it?
This sounds very like the case involving Scotland's former lord advocate, Lord Fraser who got arrested for asking a ScotAirways stewardess why he had been moved to the back of the plane. Again it was a stewardess' word against his. Thankfully, those on the flight offered to go to court to defend him, so they finally dropped the case.
It doesn't surprise me that if you give poorly paid overworked staff the ability to have passengers arrested for being threatening, they will use them to get their own back on any passenger who steps out of line.
Biting the hand that feeds IT
