* Posts by Fatboy40

3 publicly visible posts • joined 21 Jul 2010

Plusnet? More like Plus-naught: Mobile data on the fritz for days for some unlucky punters

Fatboy40
FAIL

Given PAC code 21/12/2017, still not ported

I've had a SIM with what was Life Mobile, the MVNO that was run by Phones 4 U and then managed directly by EE when they went into administration, since June 2016 and everything was perfect. I then decided to move another number, from The People's Operator, to them as well.

I had my new Plusnet Mobile SIM up and running in the 1st week of December 2016 then got my PAC code and started the port with them on 21/12/2016.

It's now the morning of 11/1/2017 and the number has still now been ported.

S**t happens, I know, however the real kick in the teeth has been the total lack of customer service. I've not been kept in the loop, no direct communication from them, I only get a response from them when I myself kick up a fuss, and I've been told things by them that were straight up lies and contradicted by other customer service employees.

It's the lack of honesty and appropriate customer service that so disappointing.

BlackBerry axes 200 jobs – including a third of its HQ staff

Fatboy40

Really?...don't really want to be rude but...

# There is, but it's so small you need an electron microscope to see it.

# Yes.

# Umm...nope... how are that Ubuntu and Firefox phone OS getting on ? :/

# It was too late over 5 years ago when the two CEO's thought that the Storm was the answer to the first iPhone and shareholders / the board didn't smell the coffee.

# Everything... for example developers have left BB10, it's a ghost town. Chinese manufacturers can produce better hardware for a fraction of the cost etc...

... I've worked BlackBerry / RIM devices in secure environments for years, however they're now almost dead in the water. No point in using their hardware and software unless you'rein defense.

Pretty much time to move along and stop rubber necking the fatal car crash that is BlackBerry in 2016:-(

Sky confirms Easynet sell-off

Fatboy40
WTF?

UK Online Customers ?

So what could happen to UK Online customers ?. We've not been mentioned here at all, with UK Online being effectively the home user / small business arm of Easynet / BSKYB.

Will the price we pay stay as it currently is with the 'long-term supply agreement', or should we expect price increases or changes to our service ?.