* Posts by Matthew W

3 publicly visible posts • joined 18 May 2010

Cops bust den of text-spam spewers

Matthew W
FAIL

@chris Miller - funding spam

We use an SMS system where I work, essentially an old Nokia phone with a Pay as You Go sim, hooked to the back of a monitoring system. Top it up with £5 and purchase an Unlimited Text Bundle from Orange using said £5 credit. Tadaa, "unlimited" texts for a month.

Usually, we send 10-15 sms a day to systems engineers, but one evening my shell script went haywire, and around 1000 sms later, I finally got into the office to stop it. - Orange happily let me continue sending for the rest of that month though, without so much as a "Please stop" message back

So even if you're only going to get your 1000 for £5 that's £0.005 per text, likely you'll get many more. How much do they make in referral fees if just one of those 1000 hits a customer who feels the need to contact an ambulance chaser?

Much cheaper than cold calling people, and none of the aggravation of employing a room full of call centre workers

O2 tries to explain its new prudish nature

Matthew W
Joke

Call centre clueless

I called o2 up on Thursday on 2020 from my phone, eventually after 5 menu's got through to a human in Glasgow. Explained my predicament (banned from visiting my favourite geek site!!) and how I thought I was being browser hijacked and conned into providing my CC details.

He goes away to check, comes back saying it's a technical fault, and I shouldn't have ended up at this site, and he has a "form to fill in" as it's been hapening to a few customers but they don't know what's causing it!

Form submitted, and I'm told I have to wait 2 days for it to go live. I called at 5 on Thursday, it's now 10pm on Saturday... and still I can't get to the site I want !

Bunch of muppets if you ask me... if I were to roll out a major change at work without informing the helpdesk of what had happened and why, I'd be shot, never mind my P45 !

p.s. Joke Alert - as really o2, you're having a larf!

Exploding-battery epidemic caused by 'lithium moss'

Matthew W
Flame

Boom

@Stevie: I think that's the point... Pure Lithium is extremely flamable, it will even ignite on it's own when thrown in a bowl of water... so a bit of heat will definately do the job