Re: Three - customer service outstanding
The customer retentions (or whatever they're called) operator at Three called me a liar when I called to cancel my contract. Didn't stack up well against the people employed by Orange, who have never been anything less than polite, whether I've been leaving or joining their network.
That said, their high street outlets seem to be staffed with duplicitous sharks, unlike the local O2 store, where the lad was more than happy to let me leave without buying anything.
Swings and roundabouts, I suppose.