Re: NHS Wales
Leahroy, when it worked in Wales it worked well.
However, when I was in my local doctor's surgery in North Wales on Pen Llŷn (I don't know where you were) , I would consantly be the one to reset the touch screen to enable it to work. This was down most days due to cookie or JavaScript errors and the practice would be reluctant to call the engineer out because it would take time and a hefly call-out fee.
So I would do it as I was passing the practise.
You are fortunate in that your dentist having your notes because my experience is otherwise. The notes would be fine and handed around if one was in the same area. If I went to the hospital at, say, Bangor then some of the notes would be available to the hospital, most of it would be missing. Any prescriptions from the consultant would be given to me on a yellow slip of paper and I had to personally go back to the practice and hand that over and then they would type that into the system.
If one had to go to a consultant outside of the Trust area or, worse, outside of the country to England then no information would be following and one had to make sure that you took all of your patient's notes with you and then anything new would have to be copied and added to the doctor's notes back on the Peninsula.
In another part of North Wales there is a sort of shared directory between units (called 'drive z': which may give a clue as to how its set up) and one's data may be on that somewhere.
You may have been in a better Trust area, say South Wales, and you may have had no experience with taking your data out of the Trust area and into another or over into England.
My experience is the complete opposite of yours and, as a full time carer for my wife who suffers from an auto-immune disease, I can say that I have seen a lot of the NHS in North Wales, particularly the Betws Cadwalader Trust.
One day I was with my wife for a cardio examination. We watched the scan on the screen in real time (sitting in effectively a broom cupboard at the top of the main stairs) , watched her heart leaking (the disease) and also watched the technician take screenshots for the records.
None of this information ever reached her records. Not one of the pictures and there's no provision anyway of the video to be stored with the notes anyway. In fact her visit that day wasn't even registered in her notes and we have to tell every practictioner that she went that day and what we remember was the result.
From talking to other out-patients using Betws Cadwalader this isn't an isolated case.
One day it was my turn. I had an 'emergency' appointment to see a brain consultant because it was feared that I had a stroke. Never mind the fact that the appointment to see the consultant was given as a date three years into the future but when I finally got there, he opened my data records and it was empty.
Three years that appointment took and they still couldn't get my data collated in all that time.
I think, Leahroy, you were very fortunate.