Stagecoach sensitivities
I was amused by Stagecoach's sudden hair-splitting concern with the truth, because the passenger would clearly have been "turfed off" if he hadn't alighted voluntarily.
After Stagecoach was awarded the current SWT franchise, SWT ran an on-line poll to see whether people thought they should have won. A figure of 61% in favour of Stagecoach was published in SWT's passenger magazine, at the very time that the poll was showing 34% - confirmed by Passenger Focus. So far as I know, no retraction was ever published.
I assume the community rail officer didn't have enough to do. SWT's recent Webchat event drew a question about why these people are used on revenue protection duties.
I think one has to be wary about anything Stagecoach says, because of Brian Souter's assertion that "Ethics are not irrelevant but some are incompatible with what we have to do because capitalism is based on greed". Truth is surely essential to ethics. It's time Government stopped awarding franchises to companies that don't demonstrate reasonable ethical standards. We expect it of our MPs. So why not from companies who have received huge sums of public money in return for what DfT still calls a public service.
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