AI is following the trajectory of most tech these days. The potential to significantly improve nearly all aspects of life - work, leisure, health - is massive but it's undermined by the commercialization and exploitation of people to the extent that most of the real benefits will never be realized.
For example, It would be fantastic to put all the NHS patient data into a single database run with AI. From a personal perspective that would mean my health data would be immediately available to all health professionals wherever I was - GP, A&E, paramedic finding me by the side of the road, etc. From a public health perspective the opportunites are endless and could make genuine improvements. It's never going to happen because I believe the people who can make it happen are more interested in making revenue from my private data than making my life better, so they can fuck off. AI will develop the same way that the internet and its services have - primarily as a means to line the pockets of the likes of Meta, Google, etc. with any real public benefit having to be picked from the bones of what remains.