Re: Bureaucracy: Infocom text adventure
I thought changing my address with my bank was easy.
Until it turned out they had ballsed things up, for no reason that anyone can explain nor has any rational reason.
Went into the branch, Lloyds, because doing it online requires you to print out a form and post it off, changed address, got given printed acknowledgement, sorted.
Wait a bit.
Get new credit card, due to expiry, and I had gained an extra middle name!
Some how, some random buffoon had managed to duplicate my existing middle name, so I had it twice!
This change had proceeded to replicate to one of the other banks in the group, Halifax, incidentally the one that had sent me a new card.
Couldn't change the details with Halifax because "i wasn't set up for phone banking".
Went back into Lloyds who fixed it, which was the point I discovered it was duplicated, everything until now just had an initial. Gave up on Halifax and just left the card to expire.
Some months after it was fixed, Lloyds sent me a replacement card STILL with the extra initial on it.
Let that one expire too.
Problem now gone, apparently the credit card departments dont get updates from the banking department except when its to propagate mistakes.