Last straw with TalkTalk/Tiscali
I've had a ukgateway.net email address since 1999 (it came with my old Gateway PC). Over the years, Tiscali (and now TalkTalk) would repeatedly f*** up the ukgateway stuff, from disappearing emails, to not being able to log in to webmail using the email address. So, eventually I got my own domain and have migrated a lot of email correspondence to that, so I now have less reliance on TalkTalk/Tiscali email. Sadly, I haven't yet migrated everything over, in particular my CV still contains the ukgateway.net email address (doh!).
This is the last straw for me. I refuse to call their crappy help centres as I really truely believe they've continually messed up ukgateway.net in an effort to generate more revenue through phoning them up and/or to "persuade" everyone to migrate off of ukgateway.net.
So, who's a decent, reliable broadband supplier these days? It's time to finally move to another provider.