* Posts by mhoulden

310 publicly visible posts • joined 8 Dec 2009

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Help desk boss fell for ‘Internet Cleaning Day’ prank - then swore he got the joke

mhoulden

Re: Has your tech team pranked colleagues?

I heard about someone who was asked to get a long weight. He nipped down to the local hardware store, got a sash weight on the company's account, and went to a café for a cup of tea.

You'll never guess what the most common passwords are. Oh, wait, yes you will

mhoulden

"Correct horse battery staple" and variations don't appear in Comparitech's top 100 but they're common enough that they're best avoided.

One of my gripes is that a lot of sites encourage people to register so they can capture personal information and ultimately use it for advertising. Some news sites (present company excepted) are particularly bad for this. Being able to track demographics and page views down to an individual level might be nice to have for the ad tech industry but it can have consequences if it makes people use insecure passwords or could be stolen.

The CAPITAL LETTERS trick that helped merge Windows 95 into NT

mhoulden

I've had the, er, pleasure of using MS Sourcesafe. How bad was Source Library Manager that they considered it to be an improvement?

I was a part-time DBA. After this failover foul-up, they hired a full-time DBA

mhoulden

Re: RTFM. Has failing to do so led you into trouble?

It doesn't help that some of the manuals out there are pretty dreadful. Oracle is one example. A single page jumps all over the place and you need to keep your wits about you to make sure you're still reading about the same product.

Latest Windows 11 insider builds hide secret File Explorer dark mode

mhoulden

Boring

It's high time someone brought back the Windows 3.1 Hot Dog Stand theme. Pretty much every display these days can handle millions of colours. It would be good to use more than just black, white and grey.

Jack Dorsey floats specs for decentralized messaging app that uses Bluetooth

mhoulden

"Hello. This is the voicemail of Alexander Graham Bell, inventor of the first telephone. If you've invented another telephone..."

Don't shoot me, I'm only the system administrator!

mhoulden

It's archived on this very organ: https://www.theregister.com/2015/07/12/surviving_hurricane_katrina/

I remember when it was originally posted. After it was all over they told him to go and get some sleep.

Florida man expands crypto empire with new wireless service and phone

mhoulden
Mushroom

Trump Mobile?

Sounds like one of those flatulence apps that were popular a few years ago.

Techies thought outside the box. Then the boss decided to take the box away

mhoulden

From one episode of I'm Sorry I Haven't A Clue:

Humph: Well done Tim. You've won a look in my little box

TBT: I didn't know you played cricket

People find amazing ways to break computers. Cats are even more creative

mhoulden

We used to have a top-loading VHS video recorder. One of those Ferguson things. Unfortunately we also had a cat flap that wasn't just used by our own cats. A neighbour's tom cat decided to mark it as its own when we were all out at work or school. It took us a while before we replaced it and about as long to get rid of the smell.

What the **** did you put in that code? The client thinks it's a cyberattack

mhoulden
Holmes

There's a similarly named data structure in the Windows API. Older code was very keen on Hungarian notation which could lead to some strange results. The Windows shell includes an item ID structure. Unfortunately it came out as this: https://learn.microsoft.com/en-us/windows/win32/api/shtypes/ns-shtypes-shitemid.

How do you explain what magnetic fields do to monitors to people wearing bowling shoes?

mhoulden

Re: Ones Aurora

I've seen those described as Crackerjack issues: "It's Friday, it's 5 to to 5...". Part of the reason we don't do deployments on a Friday.

To avoid disaster-recovery disasters, learn from Reg readers' experiences

mhoulden
Mushroom

Before doing anything critical, make sure you're using the right tape/disk/file/window/whatever. In 1971 they used the wrong codeword when they did a test of the US Emergency Broadcast System and put out an actual nuclear attack warning. It's on Youtube at https://www.youtube.com/watch?v=Yu4r79l8P8I. At least it interrupted a Partridge Family song.

Another time an ISP was doing some work. They restored the last night's backup over the "live" one and lost 24 hours worth of customer emails. I was one of the people affected.

After three weeks of night shifts, very tired techie broke the UK’s phone network

mhoulden

Re: Ditto

From para 109 of the report: "The all-team briefing (paragraph 37) had 123 powerpoint slides, presented by a number of people, which covered health and safety, logistics, how the work should be carried out and the phasing of works on site. Some of the information was important, some less so, some inaccurate and some very poorly presented on the slides. " (my emphasis)

Normally "death by Powerpoint" is a metaphor. In this it could have been literal. How many people would remember anything after about slide #15? When I started having to do presentations at college we were still at the OHPs and transparancies stage. It certainly stops you waffling if you have to create slides by hand with OHP markers. A real challenge would be doing a presentation that gets all the important information across without using any slides.

mhoulden

Re: Ditto

You would hope the rail industry would have learned from it, but there was a near miss just outside Cardiff Central station in 2016: https://www.gov.uk/government/news/report-152017-serious-irregularity-at-cardiff-east-junction. Very similar situation: it was after a long piece of work when people were tired and didn't check things properly. A set of points had been forgotten about and not checked. They were set to move trains onto another line when they should have been secured ready for being removed. The driver of the first train of the day noticed they were set incorrectly and asked the signaller what to do. Just after they spoke a train came along the other line in the opposite direction. When they came to secure the points they found another set that was also unsecured.

If the first driver hadn't been paying attention and stopped his train they would probably have collided. In the end it was just a few minutes of delay while they sorted things out. Apart from one manager working for far longer than he was supposed to they also found briefings had far too many Powerpoint slides that were cluttered and largely irrelevant.

User complained his mouse wasn’t working. But he wasn’t using a mouse

mhoulden

Re: Things are obvious once you know

There used to be strips you could put above your F keys to remind you how to do things in WordPerfect. There's enough key commands in more modern software that I think an updated version would be useful. I wish MS hadn't decided Alt + Space was going to be used to pop up a useless AI rather than bringing up the window control menu as it has been since Windows 1.0x. That comes in very handy if a window disappears off screen.

Britain dusts off idle spectrum for rail and emergency comms

mhoulden

You jest, but I do remember seeing the boot screen for a BBC Master on a platform information screen in the early 90s.

Junior techie rushed off for fun weekend after making a terminal mistake that crashed a client

mhoulden

Re: And one closer to the story here...

One of the things I've picked up from these stories is the importance of making your local desktop look different from the remote one. A different colour at the very least. The sysinternals app BGInfo will add the hostname and other info for you. I think we have it running on most of our remote systems.

Techie cleaned up criminally bad tech support that was probably also an actual crime

mhoulden

I think I've mentioned this before. Someone made a big play about how his computer couldn't be pinched bercause he'd bought an expensive cable lock to attach it to his desk. One night the inevitable happened and all the computers in the office were stolen apart from his. He was less impressed when everyone else got new 486s while he was stuck with his old 286.

Developers feared large chaps carrying baseball bats could come to kneecap their ... test account?

mhoulden
Pint

There was a case in the UK where someone sued Tesco because their contaminated fuel damaged his van. He won the case and the court ordered them to pay compensation. When they failed to do so, the court sent bailiffs round to seize the alcohol aisle: https://www.standard.co.uk/hp/front/driver-sends-bailiffs-to-tesco-over-ps3-400-van-repair-bill-7219320.html.

Win a slice of XP cheese if you tell us where Microsoft should put Copilot next

mhoulden
Mushroom

The Waste Isolation Pilot Plant in New Mexico came up with a set of ideas for burying nuclear waste and keeping it secure for over 10,000 years. The message they wanted to put across was as follows:

This place is a message... and part of a system of messages... pay attention to it!

Sending this message was important to us. We considered ourselves to be a powerful culture.

This place is not a place of honor... no highly esteemed deed is commemorated here... nothing valued is here.

What is here was dangerous and repulsive to us. This message is a warning about danger.

The danger is in a particular location... it increases towards a center... the center of danger is here... of a particular size and shape, and below us.

The danger is still present, in your time, as it was in ours.

The danger is to the body, and it can kill.

The form of the danger is an emanation of energy.

The danger is unleashed only if you substantially disturb this place physically. This place is best shunned and left uninhabited.

It just needs the Copilot logo adding at the bottom to finish it off.

Tech support world record? 8.5 seconds from seeing to fixing

mhoulden

A couple I've been involved with:

"My keyboard keeps typing two characters instead of one!"

"Turn it upside down, shake it, and get rid of the rubbish that's just fallen out of it"

"My Wifi doesn't work!"

"Remove the wire Christmas decoration you put in front of the antenna"

Want to feel old? Excel just entered its 40th year

mhoulden

The / key to open menus in Lotus 1-2-3 still works in the latest version of Excel. Something else that hasn't changed since Excel 4 (the earliest version I've used) is its weird handling of copy and paste. Sometimes I'll want to paste something multiple times but Excel won't let you. And woe betide you if you try to open two files with the same name.

Choose Your Own Adventure with Microsoft 365

mhoulden

Meanwhile Oracle's licences are based on the adventure game version of Hitch Hiker's Guide to the Galaxy.

"You have no Java"

Who uses LLM prompt injection attacks IRL? Mostly unscrupulous job seekers, jokesters and trolls

mhoulden
Facepalm

The scenario of an LLM with access to both the internet and a shell with superuser rights seems too naive.

Oh, sweet summer child.

Twitter's former chairman sues X over unpaid options

mhoulden

Re: How does he manage to continue not paying anyone?

It also happened to a branch of Tesco: https://www.mirror.co.uk/news/uk-news/van-man-sends-the-bailiffs-into-456528. Bailiffs seized the alcohol section when Tesco "forgot" to pay someone compensation for contaminated fuel.

ESA's meteorite bricks hit Lego stores, but don't get your wallet out just yet

mhoulden
Terminator

I've seen how this ends. Do not develop an intelligence dampening core or let an AI with a grudge get anywhere near it under any circumstances.

There is no honor among RAM thieves – but sometimes there is karma

mhoulden

RAM used to be very expensive. In the early 90s we paid something like £60 to upgrade our home 386sx from 2 to 4 MB, All the better to play Doom. That was one of the cheaper upgrades. 128 MB could cost as much as a small car. Theft of RAM was also very common. I heard of one place where someone had a case lock to prevent people from stealing it. He was quite proud of it when burglars stole the RAM from all the machines except his. He wasn't so amused when most of the office had their damaged 286s replaced with 486s, except for his.

Asda IT staff shuffled off to TCS amid messy tech divorce from Walmart

mhoulden

Re: Correction

Assuming they're based at the head office on Great Wilson Street in Leeds, there are plenty of IT companies in walking distance where they could go.

'Little weirdo' shoulder surfer teaches UK cabinet minister a lesson in cybersecurity

mhoulden

There's been more than a few times where politicians have wandered down Downing Street with transparent folders: https://www.theguardian.com/politics/2016/nov/29/brexit-leak-downing-street-papers-caught-on-camera. That's one place where it's pretty much guaranteed to end up on camera.

Google guru roasts useless phishing tests, calls for fire drill-style overhaul

mhoulden

Re: Not sure if it's possible

You can tell which ones are phishing tests because they're the only ones that don't go through the Safelinks thing. I'm not sure what happens if that ever gets compromised.

75% of enterprise coders will use AI helpers by 2028. We didn't say productively

mhoulden
Terminator

I can imagine the remaining 25% will be trying to switch it off. It's bad enough trying to do something in Power Automate without Copilot popping up all over the place like a hyperactive Clippy.

Trying out Microsoft's pre-release OS/2 2.0

mhoulden

Re: Microsoft Presentation for the 1989 IBM PS/2 forum

“I have written a PM app that hangs the system (sometimes quite graphically)”

How unlike modern times where a PIM app called Outlook does the same thing. I remember Outlook 97 was particularly bad.

Job interview descended into sweary shouting match, candidate got the gig anyway

mhoulden

/me takes Notes...

They call me 'Growler'. I don't like you. Let's discuss your pay cut

mhoulden

Re: Depends on your definition of growler I guess.

It's also a Yorkshire term for a pork pie. Probably best to clarify which one you mean when you say you're going to have one for lunch.

Windows 3.11 trundles on as job site pleads for 'driver updates' on German trains

mhoulden

I have vague memories of watching a British Rail departures board screen booting up in the 90s. Forget Windows 3.1x. This one said "Acorn ADFS". I think they had a BBC Master powering it.

Bank's datacenter died after travelling back in time to 1970

mhoulden

Re: Priorities

One time someone asked me to call round to get rid of a virus on his home computer. He didn't have broadband (this was quite a long time ago) so I had a CD full of security patches and virus checkers. It would have been pretty straightforward if he wasn't looking over my shoulder all the time and sounding like Stan Laurel just after he'd pushed Oliver Hardy out of a window. In the end I sent him away by asking him to get me a cup of coffee and not to rush back. By the time he did return I'd removed the virus and was installing the latest service pack. I also had words with him about the importance of backups that you can use on another computer.

Share your 2024 tech forecasts (wrong answers only) to win a terrible sweater

mhoulden

Grand Theft Auto 6 will actually be released rather than just yet another add-on for GTA Online.

Gauss we've all got a fresh option for a gen AI handheld: A Samsung device

mhoulden
Terminator

Have they realised that hardly anyone uses Bixby?

Ask a builder to fix a server and out come the vastly inappropriate power tools

mhoulden

Re: Just a quick manicure.

Memories of running Windows 3.1 on a 2 MB 386 SX. That was slow enough, but when the turbo button was pressed...

Scripted shortcut caused double-click disaster of sysadmin's own making

mhoulden

The Sorceror's Apprentice

Reading the article I had an image of a young Mickey Mouse trying to stop enchanted broomsticks from interfering with the laptop.

Lock-in to legacy code is a thing. Being locked in by legacy code is another thing entirely

mhoulden

A few years ago someone got locked in a branch of Waterstones: https://www.theguardian.com/uk-news/2014/oct/17/us-tourist-locked-inside-london-waterstones-book-shop. The idea of being locked in a bookshop with only sofas and a café for company proved so popular that they ran a charity sleepover a short while later.

Dialup-era developer writes ChatGPT client for Windows 3.1

mhoulden
Terminator

There's an "evil" version of Eliza called Azile: https://www.cs.cmu.edu/afs/cs/project/ai-repository/ai/areas/classics/eliza/azile/0.html. You ask it questions and it finds creative ways to insult you. Needs a classic Mac (or an emulator) to run.

A toast to being in the right place at the right time

mhoulden

Re: He's toast

A few times we had a fire drill while the regional facilities manager was on site. She made extra sure everyone used their swipe card to get back into the building. They could show their ID cards if they didn't have one. Assuming they hadn't put them in their wallet and left it upstairs...

Microsoft finally gets around to supporting rar, gz and tar files in Windows

mhoulden

I'll definitely not hear a bad word said about 7 Zip. WinZip did stuff that Windows built in zip handling didn't but it's otherwise pretty terrible. I know there are command line utilities for tar and gz files but I can never remember the incantations to use them.

Phil Katz died in 2000. If he hadn't published the Zip file format we might be using something else now. I wonder what he'd be doing now if he was still around.

If you have a fan, and want this company to stay in business, bring it to IT now

mhoulden

One hot summer our office air con broke down. Quite a few people plus a couple of server rooms meant it wasn't the coolest at the best of times. We hired a few temporary free standing coolers to make the place a bit more workable. I was talking to someone next to one of them when it decided to spring a leak. When a cloud of white gas starts coming towards you, you move. A couple of minutes later it tripped the fire alarm and the place was evacuated.

Three seconds of audio could end up costing Fox $500,000

mhoulden

I used to have the Protect and Survive jingle as an SMS alert. Then someone sent me a text when I wasn't expecting it and gave me a nasty surprise. I now have something a bit more neutral.

The FCC had to specify that the EBS test should be spoken with no background music because at least one radio station did it as a catchy jingle: https://www.youtube.com/watch?v=6YRHAro1iTE.

If your Start menu or apps are freezing up on Windows, Microsoft has a suggestion

mhoulden

Re: Wait, what?

I remember the Active Desktop they introduced with Internet Explorer 4. Very early way of enabling it.

This can’t be a real bomb threat: You've called a modem, not a phone

mhoulden
Mushroom

Story I read ages ago somewhere...

In among all the university buildings on Oxford Road in Manchester is (or was) the National Computing Centre. It was a fairly high profile building and an occasional target during the Troubles in the 70s and 80s. One day someone went past, dropped a bag full of batteries and wires, and ran off. They called the police and got the bomb squad out. After a brief investigation they were allowed back in. It wasn't someone trying to blow the place up, but a shoplifter who had nicked a load of stuff from Maplin just up the road.

Swatting suspects charged with subverting Ring doorbell cams and calling cops

mhoulden

Of course the culprits deserve punishment. But why is it so easy to get an armed response unit out on the strength of a single phone call in the first place?

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