Posts by Ardcomp 2 publicly visible posts • joined 13 Nov 2009
I have no email now for 2 weeks and UK2 will not answer the phones or respond to support tickets marked critical.
The issue for me is my emails are being bounced so all my clients and collegues think I am no longer here.
As UK2 have a contract with us - all of us, are they liable for loss of business, loss of service and loss of potential?
If so, why not a class action against them? This level of incompetence and loss of service must justify a level of compensation.
It is now a week since UK2 messed up with my email and it is still not working.
When people send me an email, they get it bounced back with a "it was rejected by the recipient domain." then "Recipient address rejected: Access denied (state 14)."
I have raised several support tickets without even an acknowledgement and no-one is answering any of their phone numbers. This is all day Thursday the 12th Nov and they are for sure loing me business and pi$$ing off my customers and potential customers.
Seriously not impressed.
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