Posts by nigelhetherington

UK2 email migration still not finished

UK2 one way to restore access your POP account

I have had two problems with UK2 following on from their disasterous email migration.

POP access. A simple fix ( for me )

My web mail works fine, yet the POP was logging in fine though reporting no new emails.

I had the incoming server set as pop.uk2.net

change pop.uk2.net to mail.uk2.net

Sub-Websites not working ... well uk2 managed to re-write all my index.html files. Use you back up to reupload your index.html

By the way, it seems that the replies from UK2 technical support ( when they actually reply ) are not going ( at least to my ) to your selected 'support' email address, they are only available on their web site.

UK2's email still borked

UK2 no responses from technical department

Since the 6th November I have had no access to my POP accounts. I have sent eleven support request to UK Technical Service and have received no response.

This is not the first time the UK2 technical support have chosen not to answer support emails. Previously I was forced to write to Stuart Parry to request help from the technical department.

What sort of s shoddy company will not reply to customers requests for technical support, not reply to eleven support requests over the previous seven days? who UK2 ... probably the worlds worst service provider ... hope the migration away will be less painful!

UK2.net still sorting email service

UK2 worst ever technical support

Since the 6th November I have had no access to my POP accounts. I have sent eleven support request to UK Technical Service and have received no response.

This is not the first time the UK2 technical support have chosen not to answer support emails. Previously I was forced to write to Stuart Parry to request help from the technical department after weeks of support requests ... and I stayed with them ... duhh

What sort of s shoddy company will not reply to customers requests for technical support, not reply to eleven support requests over the previous seven days? who UK2 ... probably the worlds worst service provider ... hope the migration away will be less painful!

Delays, password problems hit UK2 email restore

UK2 Technical Support - I Wish!

Despite three emails to UK2 technical support regarding POP access, issue stated as CRITICAL i have not even received a reply! This in my experience of UK2 is not unusual. They are the worst technical support I have ever experienced.

The last technical support problem I had was only resolved by emailing Stuart Parry ( and the BBC watchdog ) directly because despite several TS support tickets, they refused to acknowledge and answer any of them.

I have copied my responses to the current issue to Stuart Parry in the hope he will make TS respond to my raised issues. Incredibly I pay for this service ...

Can anyone recommend a decent service provider other than UK2?

UK2 Technical Support - I Wish!

Despite three emails to UK2 technical support regarding POP access, issue stated as CRITICAL i have not even received a reply! This in my experience of UK2 is not unusual. They are the worst technical support I have ever experienced.

The last technical support problem I had was only resolved by emailing Stuart Parry ( and the BBC watchdog ) directly because despite several TS support tickets, they refused to acknowledge and answer any of them.

I have copied my responses to the current issue to Stuart Parry in the hope he will make TS respond to my raised issues. Incredibly I pay for this service ...

Can anyone recommend a decent service provider other than UK2?