Love the "expert" commentary here
Look, grandma is tired of viruses and the like. She wants something to email the kids and see pictures on. She doesn't care about kernel hacking and getting some home made gizmo to work. Few people care about anything under the hood. They just want it to work and catering to them, the 95%, makes far more sense. This stuff has to be as simple and dumbed down as TV or it just won't fly.