Missing Serial Number....
I had the same issue as some others where I didn't get a serial number emailed to me. The second phone call (if you try and order a new copy once you have been given approval and login the I require help has a UK 0808 number) they eventually decided to read my serial number to me. Incidently even after getting the email through about retrieving my serial number, it didn't work.
Biting the hand that feeds IT
