Re: Let's not jump to conclusions
TalkTalk have admitted that the breach took part at a third party site that they use. Use the link I posted earlier.
23 publicly visible posts • joined 21 Oct 2009
As a TalkTalk customer who has had one of the scam phone calls I can say that the spammer did not have the customers bank details until they asked for them when the wanted to upload a fake program to the customers computer. What the spammer did have was the customers name, address and most disconcerting of all, the customers TalkTalk Account number which they quoted to the customer without being asked for it.
I can state that this has be going on for at least 5 to 8 years no matter what TalkTalk know say, as I recall this sort of scam being reported on the old Tiscali forum, although back then TalkTalk always denied that this was happening and said that this was an impossibility.
I recently bought and downloaded Elements 8 from the English UK site. When you choose to download the software you are redirected to the Irish site were you are charged a VAT rate of 21.5% not the English VAT rate of 15%. I questioned Adobe Customer Support on this and they replied that I could return the download for a refund and reorder the boxed product. Having read other customers complaints, this was likely to take weeks to do. Google Adobe Customer Support Sucks to see the various forum postings.
I had an email from them a couple of weeks ago stating that they had tried to put money into my bank account but my bank account had been closed.
I replied via the PayPal site and they said it was a genuine email also stating in the reply that it was my banks fault, although enquires at my bank showed no link to any PayPal transactions.