.....IBM issues statement re Air NZ outage
“The cause of [Sunday’s]power outage at the Newton Data Centre has not been fully determined. IBM's primary focus was to rapidly restore services to our clients, and in particular to Air New Zealand. IBM immediately engaged a team of 32 local IT professionals supported by global colleagues and management to restore impacted client systems. Services to most clients were restored within an hour of the outage.
“We have already engaged an independent expert to conduct a thorough investigation into the cause of the outage, however the likely cause appears to have been a failed oil pressure sensor on a backup generator. We regret any inconvenience caused to our clients or their customers.”
Biting the hand that feeds IT
