Speaking of mothers and family support.
I am the tech go-to guy in our family, doesn't matter if it's a pc, a tv or a toaster...
I remember my mum got a new pc - I think she upgraded from 95 to 98 (or similair), I told her to not plug in her old scanner as the drivers were different, anyway long story short - she plugged in the scanner and completely stuffed the system and it then became my urgent job to fix it!!
I took the machine home, fixed the driver issue and at the same time swapped her swanky new GeForce 3 graphics card for my long in the tooth GeForce 1 - she didn't need it she didn't play games!!
Don't think I ever did tell her what I did :)