Uber Eats/Deliveroo/dominos/pizza hut absolutely hopeless I've given up on food delivery
So I live on a busy main street in the centre of a city. Entrance is at the rear of a converted building so in hole in the wall to a rear car park and you're there. only exit off the street on that block.
Apart from the post office being useless with post as usual getting buildings mixed up (it took 4 attempts to get a letter from a town 15 miles away once), don't have much problems with bad post delivery with amazon, ups, dpd, even hermes. Have like 90% hit rate with co-op delivery, but get the occasional numpty.
Now in the direction to find place I fill it in every time. Enter car park off main road, its opposite the hairdressers, then turn left. Easy.
But all food delivery are hiring - lets be frank here - people who cant read speak or understand English. If they haven't understood the simple instructions, phoning me up and asking for directions when I cant understand you and you can't even understand the simple instructions gets us nowhere. last time i just hung up, got a callback from an operator, explained the problem, explained how to find it, they agreed it was very simple, they called the driver back and tried to explain it, got nowhere as well.
Ive often though about the problem because lets be honest if i crap out with a heart attack and call the ambulance its gonna take them a while to find the place. some app where people can upload photos, directions etc would be great. But its the underpants gnomes question, how do you make money to keep it running let alone pay people. how do you stop fake uploads for your annoying neighbours sending people on a wild goose chase?
if you charge then somebody else will want to create a similar app. and then others. splitting the market would just reduce coverage and nobody is going to sign up 4 times to put that info in.
there is money to be made if companies got together and invested in there. there are probably plenty of people like me who have given up trying to use these services.